FAQ

Some Frequently Asked Questions

Can you build customized solutions?
Yes! We are renowned for our customized solutions for our clients. We offer onsite consulting services and have our own in-house design facilities.

How do you charge for customized services?
Projects are quoted once we have evaluated your requirements - call us for more information.

Can you advise us on which products to use?
Absolutely. We use our 43 years of experience in this industry to ensure you obtain the most cost effective and efficient solutions for your particular requirements.

What guarantees do you provide?
We back up all our own work 100% with typical 12 month warranties. Parts and materials carry manufacturer-specified guarantees.

How do I pay for the product?
First-time orders (including freight charges) must be paid for in full in advance of shipment. Regular clients are invited to open accounts with us, subject to standard credit checks.

What if I have a crisis situation that needs urgent attention?
Our aim is to serve our clients, no matter what. If you have equipment that is down and requires urgent attention, we are ready to assist you day or night, weekday or weekend, with our 24-hour emergency callout service.

What about maintenance contracts?
Many clients prefer us to maintain their equipment for them, relieving them of the regular maintenance schedule and downtime from vehicles that have not been correctly serviced. We will tailor a program for your equipment that ensures that downtime is kept to the minimum.

Can you supply client referrals?
Gladly! Contact us for a list of clients with similar problems to yours.

Toll-Free nationwide USA 1-800-628-7481
Telephone (863) 967-0628
Fax (863) 967-1697
E-Mail lhtravis@tampabay.rr.com

USA 1-800-628-7481 Tel (863) 967 0628
Fax (863) 967 1697 E-Mail lhtravis@tampabay.rr.com

Please contact our Webmaster with questions or comments.